Designed from direct facilities-management experience
The platform reflects actual operational processes, responsibilities and challenges faced by FM teams.
AL Tamkeen CAFM
Facility management, built for real operations.
AL Tamkeen is a web and mobile CAFM platform developed internally by Chulia Middle East. It is used across CME's own facility-management operations and is available to other organizations through subscription-based access.
Developed by CME
Web and mobile access
Available by subscription
One connected workflow
From maintenance request to verified job closure.
What is AL Tamkeen?
Built by facility managers, for real operations.
AL Tamkeen connects management teams, supervisors, technicians, clients and tenants through one structured maintenance ecosystem. It replaces scattered communication, paperwork and manual follow-up with controlled workflows, operational records and live visibility.
The platform supports daily maintenance operations through a secure web system and field-ready mobile application, allowing every stage of the job to be recorded from creation to completion.
Integrated into real maintenance operations
Chulia Middle East uses AL Tamkeen to coordinate requests, work orders, inspections, technicians and client verification.
Subscription-based access for external organizations
FM companies, property owners and building portfolios can access the platform without developing their own CAFM infrastructure.
Two ways to access
Office control on the web. Field execution on mobile.
Both platforms connect to the same operational environment, keeping office teams and field teams aligned throughout the maintenance lifecycle.
01
Web Platform
A centralized workspace for management, operations, supervisors, administrators and authorized clients.
- Live operational dashboards
- Work-order creation and assignment
- Maintenance-request management
- Inspection and checklist control
- Reports, records and performance monitoring
02
Mobile Application
A practical field interface for technicians, supervisors, clients, tenants and mobile operational teams.
- Receive and monitor assigned work
- Update job progress directly from site
- Record resolution and materials used
- Upload initial and after-work images
- Capture client digital signatures
Connected maintenance lifecycle
One structured workflow from request to verified completion.
Each stage is connected, recorded and visible to the authorized people responsible for delivering and reviewing the work.
Request Created
A maintenance requirement is submitted and recorded.
Supervisor Reviews
The request is reviewed and converted into actionable work.
Technicians Assigned
The appropriate field team receives responsibility.
Work Recorded
Status, resolution, materials and activity are updated.
Evidence Uploaded
Before-and-after photographs support verification.
Client Signs
Digital signature confirms the completed service.
Report Generated
Management receives a clear operational and audit record.
Platform capabilities
The tools required to coordinate complete FM operations.
AL Tamkeen brings core maintenance, inspection, reporting and access-control functions into one digital environment.
Corrective Work Orders
Create, assign, monitor, approve and close corrective maintenance work across multiple locations.
01Maintenance Requests
Receive requests from clients and tenants and connect them directly to maintenance work orders.
02Preventive & Scheduled Work
Organize recurring maintenance requirements and planned operational tasks.
03Daily Inspection Checklists
Complete structured inspections using conditions, remarks, assigned technicians and photographic evidence.
04Assets & Locations
Organize clients, properties, locations, sublocations and maintainable assets.
05User & Role Management
Provide controlled access for managers, supervisors, technicians, clients and tenants.
06Dashboards & Reports
Review workload, completion figures, maintenance trends and operational performance.
07Digital Verification
Store resolution details, material records, client signatures and before-and-after images.
08Help Center
Provide structured support channels for platform users, access requests and technical assistance.
09
Operational visibility
Clear records for every task, request and inspection.
The platform presents maintenance information through structured pages, filters, dashboards and recorded verification.
Inspections
Structured daily inspection activity
Record conditions, remarks, assigned technicians and photographic evidence for individual inspection points.
Digital verification
Resolution and client approval
Capture the work performed, materials used and client confirmation.
Photo evidence
Before-and-after work records
Maintain clear visual evidence throughout the service process.
Why AL Tamkeen?
Better visibility, accountability and control across FM operations.
Built for real FM work
Developed around actual operational responsibilities rather than generic software assumptions.
Web and mobile continuity
Office management and field execution remain connected within the same workflow.
Paperless records
Maintenance information, images, signatures and reports are maintained digitally.
Operational visibility
Authorized users can monitor work status, requests, assignments and completion activity.
Clear accountability
Recorded actions help identify who performed, reviewed and verified each stage of the work.
Scalable subscription access
Organizations can adopt a complete CAFM environment without building their own platform.
Who it is for
One platform serving every level of facility operations.
Access and functionality can be organized around each organization's operational structure and user responsibilities.
Facilities-management companies
Property owners
Portfolio managers
Building managers
Operations teams
Supervisors
Technicians
Clients
Tenants
AL Tamkeen Mobile
Take facility operations directly to the field.
The AL Tamkeen mobile application gives authorized users direct access to maintenance requests, corrective work orders, field updates, evidence and digital verification from their mobile devices.